Contact us
Reporting of Adverse Reactions
Pharmacovigilance at Recordati Rare Diseases aims to enhance patient care and patient safety in relation to the use of our drugs. We support public health programs by providing reliable, balanced information for the effective assessment of the risk-benefit profile of medicines.
Companies as Recordati Rare Diseases take appropriate measures in order to collect and collate all reports of suspected adverse reactions associated with medicinal products for human use. To ensure ongoing patient safety, Regulatory agencies require companies like Recordati Rare Diseases to continue studying the side effects of our products before and after approval.
We encourage all our patients and their health care providers to communicate with us about any possible side effects via RRDPharmacovigilance@recordati.com
For Customer complaints, please contact RRDcomplaints@recordati.com
For any other request or order, please contact directly your local affiliate
Australia
Recordati Rare Diseases Australia PTY Ltd
Level 6, 69 Reservoir Street
Surry Hills, Sydney - Australia
New South Wales 2010
Phone : +61 (0) 2 8218 2115
Benelux
Recordati BVBA
Greenland Office Park
Avenue Etienne Bourgmestre Demunter 5, 4e étage
1090 Jette - Belgium
Phone: +32 2 461 01 36
Fax: +32 2 461 02 36
Brazil
Recordati Rare Diseases Comercio de Medicamentos LTDA
Recordati Rare Diseases Comércio de Medicamentos LTDA
Av. Nações Unidas, 12.995, 2º Andar, Cidade Monções,
São Paulo-SP, CEP 04730-090
RRDBrazilinfo@recordati.com
SAC: 0800 040 8009
Canada
Recordati Rare Diseases Canada Inc.
3080 Yonge Street, Suite 6060,
Toronto, Ontario - Canada
M4N 3N1
CEE
Herbacos Recordati S.R.O.
Dolnoměcholupská 1418/12,
102 00 Praha 15 - Dolní Měcholupy - Czech Republic
Phone: +420 227 200 728
Fax: +420 227 200 777
Colombia
Recordati Rare Diseases Colombia S.A.S.
Carrera 7 N. 127-48 Oficina 901
Bogotá D.C. - Colombia
Phone: +57 1 6472780 – 57 1 6474316
France
Recordati Rare Diseases SARL
Immeuble «Le Wilson»
70 avenue du Général de Gaulle
92800 Puteaux - France
Phone: +33 1 47 73 64 58
Fax: +33 1 49 00 18 00
Germany & Austria & Switzerland
Recordati Rare Diseases Germany GmbH
Eberhard-Finckh-Straße 55
89075 Ulm – Germany
Phone: +49 731 - 140 554 0
Fax: +49 731 - 140 554 99
Greece & Cyprus
Recordati Hellas Pharmaceuticals S.A.
7, Zoodochou Pigis str
15231 K. Chalandri, Athens - Greece
Phone: +30 210 6773822
Fax: +30 210 6773874
Italy
Recordati Rare Diseases Srl.
Via Matteo Civitali, 1
20148 Milano - Italy
Phone: +39 02 4878 7173
Fax: +39 02 4878 7174
Japan
Recordati Rare Diseases KK
Ichibancho M Bldg 2F, 10-2 Ichibancho, Chiyoda-ku, Tokyo, 102-0082 Japan
Phone: (81) 3 4510 2910
Fax: (81) 3 4510 2911
Mexico
Recordati Rare Diseases S.A. de C.V.
Av. Insurgentes Sur #1647 Piso 4, Oficina 421
Colonia San José Insurgentes,
Benito Juárez C.P. 03900
Distrito Federal, Mexico - Mexico
Phone: +525526140975
Middle East & North Africa
Recordati Rare Diseases FZ-LLC
Building A/P25, Unit 102, P.O. Box 505075
Dubai Healthcare City
Dubai - United Arab Emirates
Phone: +971 4 363 5454
Fax: +971 4 363 5453
Nordic & Baltic Countries
Recordati AB
Jan Stenbecks torg 17.
S-164 40 Kista - Sweden
Phone: +46 8 545 80 230
Fax: +33 46 8 660 50 78
Portugal
Recordati Rare Diseases, SARL
JABA, Taguspark, Ed. Inovação I, Corpo I.2, Piso 0
Av. Jacques Delors 3
2740-122 Porto Salvo, Portugal
Phone: +351 91 391 36 47
Fax: +351 21 915 24 79
Russia
RUSFIC
Krasnopresnenskaya nab. 12, office 730
123610, Moscow - Russia
Phone: + 7 495 225 8001
Mobile: +7 968 488 99 30
Fax: +7 495 258 20 07
Spain
Recordati Rare Diseases Spain S.L.U.
Vía de las Dos Castillas, 33, 3º.
Ática-Edificio 7
28224 Pozuelo de Alarcón (Madrid) - Spain
Phone: +34 91 659 28 90
Fax: +34 91 659 15 89
United Kingdom & Ireland
Recordati Rare Diseases Ltd.
Origin
Western Road
Bracknell, RG12 1US – United Kingdom
Phone: + 44 1 49 1414 333
Fax : +44 1 49 1414 443
USA
Recordati Rare Diseases, Inc
100 Corporate Drive, Suite 104
Lebanon, NJ 08833 - USA
Click here for US contacts
For other countries, please contact : RRDLACRegionInfo@recordati.com